AYGIOBLLC Baskets will ship all 3 day select, 2nd day air and next day air orders received before 11 AM PST/ 1
PM CST/ 2 PM EST the same day and all 3 day select, 2nd day air and next day air orders received after 11 AM PST/
2 PM EST the next business day. All ground orders will ship within 24-48 business hours (Business hours do not
include weekends and or holidays). Gift Basket Drop Shipping reserves the right to alter same day shipping cut-off
during all holiday periods.
AYGIOBLLC Baskets General Customer Service policy AYGIOBLLC Baskets will make every effort to ship each
and every order within the shipping deadlines and to complete customer satisfaction. AYGIOBLLC Baskets will
replace with the wholesale value of any gift not meeting the customer's satisfaction, deemed damaged or defective.
Refunds or replacements are only offered if the original gift can be retrieved for inspection.(Assuming the claim is
made within the 3 day grace period.) AYGIOBLLC Baskets guarantees all gifts they ship will have the general look
and product assortment as the photos used to represent them. (Substitutions are allowed as long as the value is equal or
greater than the substituted product. We will do our best to substitute within the same "family" of products at all
times.)
Payment/ Billing We accept Visa, MC, Discover and American Express. We also accept PayPal. All orders
will be charged to the credit card you supply automatically at the end of sale of purchase. We reserve the
right to charge the credit card on file for any and all orders you have placed with AYGIOBLLCB at any
time if we deem it necessary. It is the sole obligation of the AYGIOBLLCB customers to provide valid and
correct credit card information to pay for any and all orders placed.Payment is due at the end of checkout.
The copies of your orders which you will receive via email are your receipts. No additional statements will
be sent prior to your credit card being charged.
All orders will be charged to the credit card you supply. If your credit card is declined a 10.00 service fee will be
added to your bill. It is at all times your obligation to ensure GBDS has the correct billing address in association with
the credit card you have on file. GBDS will attempt to charge any and all outstanding monies on a daily basis until all
such monies are paid in full. GBDS assumes no responsibility for NSF or bank fees associated with our attempts to
collect money owed by charging your CC more than one time. It is the sole obligation of the GBDS client to provide
valid and correct credit card information to pay for any and all orders placed. All outstanding amounts will incur a 10%
interest fee until paid. Interest fees will be accrued monthly. If we need to send you to a collection agency to collect
outstanding amounts due the collection agencies fee will be added to your invoice. We do not at any time allow clients
to defer payment. The copies of your orders which you will receive via email are your receipts. No additional
statements will be sent.
being received. There will be No exceptions to this policy. If a gift arrives damaged or there is a discrepancy
AYGIOBLLCB will make every effort to resolve the issue in a timely manner to our customer’s satisfaction. Credits
and or refunds will be at the sole discretion of AYGIOBLLCB and will only be issued if damaged gifts or discrepancies
can be verified by the carrier. If any customer disposes of the gift before we can verify the damages/ discrepancy we
will not issue any credit or refund. All claims must be issued in writing by email with all pictures that would prove your
case. Claims will not be accepted via the phone.
Incorrect Address All orders must be complete with the correct address, city, state and zip. AYGIOBLLCB will not be
responsible for a gift being mis-delivered or being delivered late when a bad address is supplied. We will ship to the
address supplied on the order.
• A 18.50 Fee will be added to your bill on ground shipments and a $24.50 fee on air when a bad address is
supplied and the carrier needs to make an address correction or when a suite number/ apartment number is not
supplied. This fee may and will be incurred any time a zip code, city and state do not match.
• Claims or requests for refunds on gifts returned due to a bad address will not be honored. • Claims for late
deliveries due to missing suite numbers/ apartment numbers or incorrect information will not be honored.
Returns In the event a carrier returns a gift due to being refused, a bad address being supplied or non availability of a
recipient all shipping charges assessed by the carrier will be added to the customer’s bill and the customer will be
charged a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to
AYGIOBLLCB and any address correction fees.
AYGIOBLLCB will allow a 7 day return policy during which any recipient may return a gift at their own expense,
within 7 days of receiving it, if not completely satisfied. A credit of the retail cost of the gift only will be honored.
In the event you need to make a change to an order you must contact us before 3:00 PM CST on the day the gift is
scheduled to ship. If you contact us after the gift has been picked up by the carrier we will make every effort to make
the correction with the carrier’s assistance. Additional surcharges and fees will apply to all changes made after a gift
has shipped and left our facility. AYGIOBLLCB will not be held responsible for orders delivered late or lost due to a
carrier’s inability to make a correction.Substitutions AYGIOBLLC Baskets will make every effort to fill each order exactly as specified on the content
listings. However in the event we are out of stock on any item we reserve the right to make substitutions of equal or
greater value without prior notice. No refunds or credits will be offered due to substitutions. If for any reason we will
be out of an item for an extended period of time AYGIOBLLC Baskets will notify customers via email. During hot
weather months all chocolate items will be substituted with hard candy items of equal or greater value.
Fulfillment AYGIOBLLC Baskets will make every effort to ship and fill all orders received. However if an order can
not be filled AYGIOBLLC Baskets will notify the customer within one business day. Additional credits will not be
offered in the event we can not fill an order.
Common items in a terms and conditions agreement allow you to:
AYGIOBLLC BASKETS
45 E. Bala, Cynwyd. Pa. 19004
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