Please reach us at Manager@aygiobllc.com if you cannot find an answer to your question.
Yes, we do. We ship to all
Boxes, APO or FPO addresses through the United States Postal Service.
Every gift is wrapped in shrink wrap, topped with a
hand made bow and packaged in air pillows. It is then placed in a 100# corrugated
box and shipped UPS, Federal Express or USPS depending on where it is being
delivered to.
Yes! We do in fact ship to Canada and most
countries around the world
If AYGIOBLLCB has committed an error or a gift
is damaged AYGIOBLLCB will retrieve the gift and store credit in full or re-ship
it. But, again we must be able to retrieve the damaged gift to offer a store credit of
any kind. No additional discounts will be offered if the gift can not be retrieved.
The gift must be unopened and in its original condition. We do reserve the right to
make substitutions and do find the need too at various times throughout the year.
Also, not all packaging may look identical to the products photographed as
packaging colors and shapes change quite frequently. With this in mind please be
aware that a substitution or variance in flavor, color or packaging does not justify
an item being returned at our expense or a discount of any kind. If for any reason
other than damages or errors on the part of AYGIOBLLCB, a customer wants to
return a gift they may do so at their own expense plus an additional 25%
restocking fee.
Our online order system will
automatically send you an order confirmation along with a tracking number when
your order ships. If you place your orders through email we will send you a return
email with all tracking information once an order ships.
All express orders received
before 1:00 PM CST ship the same business day. All ground orders ship within 48
business hours. All express orders placed after 1:00 PM CST ship the next
business day. Ground orders are not guaranteed to ship the same business day.
Yes, you may. However there are
fees associated with cancelling an order after it has shipped. The following fees
will apply: shipping charges to and from the destination and a 25% restocking fee.
If we need to request UPS or USPS to intercept the delivery there is an additional
$15.50 fee.
We will place a claim
with the courier. Once the claim has been completed and not before, a credit or
reshipment will be offered. Claims typically take 3-10 business days to process
with the shipping couriers. (Shipments going via USPS do not offer claim
service.) All damage claims must be filed in writing via email within 3 business
days of the gift being received. NO exceptions. We will not honor damage claims
several weeks old under any circumstances.
AYGIOBLLC BASKETS
45 E. Bala, Cynwyd. Pa. 19004
Copyright © 2025 AYGIOBLLC BASKETS - All Rights Reserved.